Shipping & Returns

📦 Shipping & Returns

✨ Shipping

We ship all orders from Ontario, Canada with care and intention.

  • Processing Time: 1–3 business days

  • Canada Shipping: 2–8 business days

  • USA Shipping: 4–10 business days

  • International Shipping: 7–21 business days (depending on location)

Once shipped, you’ll receive a confirmation email with tracking details. Please allow extra time during holidays or launches.

Free shipping on all orders over $150 CAD within Canada & the USA.

🌍 International Orders

We happily ship worldwide! Please note that customs fees, import duties, and taxes are the responsibility of the buyer. These vary by country and are not included in your order total.

💫 Returns

We want you to love your jewelry.

If something isn’t right, we offer store credit or exchange within 14 days of receiving your order.

To be eligible:

Please note:

  • We do not offer refunds unless the item is defective

  • Earrings are final sale for hygiene reasons

  • Return shipping costs are the buyer’s responsibility unless the item was damaged or incorrect

💌 Need Help?

We’re here for you.
Email us anytime at RoseaLunaJewelry@gmail.com and we’ll respond within 1–2 business days.